Support technique

Maintenance • Outsourcing • Repair center

Maintenance

Our support department is made up of a team of hotline technicians, specialized in a wide range of fields, who put their expertise in the field to work on your troubleshooting requests.

Hotline support uses secure remote intervention technology to carry out any work on your installation, either directly or within minutes of your request.

These requirements guarantee our customers extremely fast, efficient and cost-effective quality interventions.

Outsourcing

If you’re looking to outsource all or part of the management of your IT installations, our solutions cover outsourcing of servers, messaging systems, data backups…

We host your infrastructure in our secure datacenters on dedicated or shared servers. We provide maintenance, monitoring and user support.

After studying your needs and constraints, we design and implement the most appropriate architecture to give your applications maximum performance and security.

Repair center

Backed by a strong team of technical engineers specialized and certified in a wide range of fields, our technical department will support you in the installation, configuration and repair of your equipment.

As an authorized repair center, we apply the manufacturers’ warranty terms and conditions, whatever the origin of your equipment.

Thanks to our extensive spare parts inventory and proven logistics, we are able to provide our customers with fast, efficient on-site and workshop services.

CONTACT OUR TECHNICAL DEPARTMENT